First of all, a great big thanks to everyone who expressed interest in the position – there was a lot of interest from people who would have made great additions to our team, and I was spoiled for choice.  So thanks to everyone for being excellent.

That said, I’m pleased to introduce Kristen Kalp, who will be helping me keep up on emails, and answer people’s questions about our actions.  Kristen is a children’s photographer in the Philly area, who makes great photos, loves the TRAs, and who is a great fit for our “corporate culture” if can call it that :)  She’ll be taking some of the workload on the customer service end of things, so that I can concentrate more on making our products the best they can be.  So everyone say hi!

Also, we have made some changes to the TRA site, mostly in how emails get funneled to us (for the sake of efficiency).  Most noticable, however, is that we’ve added a Support section, which will have an evolving set of articles on dealing with the actions, and a new, fancier way of contacting us.  Our new system allows us to be more thorough and timely in answering your questions.  So http://www.gettotallyrad.com/support is now the place to go for answers to all your questions, and the forms on the site are now there only for mailing list signups.  Let us know what you think!